Admissions Coordinator

ABOUT THE PONCE - Located in St. Augustine, FL, we are a skilled nursing and rehabilitation facility that is dedicated to helping our residents maximize their potential and live their lives to the fullest. We offer a modern, comfortable, and secure facility staffed by caring professionals where individuals receive the finest sub-acute medical care, rehabilitation services, and 24-hour skilled nursing care. We are committed to maintaining a facility where compassionate care is provided in an environment of respect and dignity. It is also a great working environment for our staff as we truly value and appreciate each member of our team!

While working here, you will enjoy:

• Health, dental, vision and life insurance. Your well-being is important, and we value it.
• Paid time off. Because as much as you love your job, we want you to also love having time to be you.
• A 401K retirement plan. You're our company's future; let us help you take care of yours.
• Continuing education credits. Life, learning, and education are our top priorities.
• Supportive management, cohesive work environment and many different career paths to help you achieve your professional goals

Summary for Admissions Coordindator:

The primary purpose of the Admissions Coordinator is to plan, organize, develop, and direct the overall operation of the Resident Admissions Department in accordance with current federal, state and local standards, guidelines, and regulations, our established policies and procedures, and as may be directed by the Administrator, to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis.

Requirements of the Admissions Coordinator: 

High school diploma or GED 
 
Some college advertising, marketing or business courses helpful 
 
1 year experience preferably in a long term care environment 
 
Must be able to read, write, speak, and understand the English language 
 
Must be accurate with details regarding residents medical records 

Responsibilities of the Admissions Coordinator: 

• The purpose of your job position is to obtain the required information and admit residents in an efficient manner, with the facility's established policies and procedures, and as directed by management 

• The Admissions Coordinator will treat each resident fairly, kindly, and show them dignity and respect 

• They will refer to each resident by their name 

• They will communicate clearly, empathetically, and effectively when speaking to residents, family members, visitors, all staff and governmental agencies 

• They will work cooperatively with all departments and multidisciplinary teams 

• They will demonstrate patience, initiative and willingness to assist residents that may be difficult or in discomfort 

• They will relate all pertinent information concerning a resident's condition to a charge nurse as required 

• They will be committed to always doing the right thing 

• Building admissions packets 

• Maintaining an accurate record of available beds 

• Interviewing residents/guardians/sponsors and obtaining required admissions information and signatures 

• Notifying nursing department when the resident arrives so they can be escorted to their room 

• Helping with resident admission orientation program 

• Communicating any admissions problems immediately to a nursing supervisor 

• Creating and updating a list of all residents and assigned room numbers 

• Providing excellent customer service to potential residents and family 

• Conducting facility tours in a professional manner 

• Maintaining a log of meetings with newly admitted residents to ensure 100% compliance with admission packet sign-ins 

• Partnering with Administrator and Marketing Director to set the monthly sales calls 

• Making calls to physicians, hospitals, medical groups, etc. in conjunction with the Marketing Director 

• Updating the Customer Relationship Management (CRM) module in Point Click Care daily 

• Attending stand-up meetings every day 

• Overseeing inquiries from physicians, hospital discharge planners, etc and responding to all referrals within 15 minutes of receipt 

• For PDPM compliance, ensuring all new admissions to the facility have proper documentation discharge summary, therapy notes, nursing notes, and medication list 

• Assisting the MDS Coordinator or Case Manager with scheduling patient assessments 

• Keeping updated with Medicare/Medicaid regulations governing admission and discharge requirements 

• Reporting any occupational exposures to blood, body fluids, or other hazardous materials to a supervisor immediately 

• Protecting each residents file and data with confidentially per HIPAA standards 

• Abiding with all facility policies and procedures including not disclosing user ID codes and passwords 

• Every effort has been made to identify the essential functions of this position 

• However, it in no way states or implies these are the only duties you will be required to perform as directed by management 

• Works in office areas as well as throughout the facility 

• May encounter frequent interruptions 

• May be involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances